November 22

Customer Journey

Ghelamco Arena

Customer Journey Conference was a success!

On November 22, Brewery Of Ideas invited all customer-centric professionals to the Ghelamco Arena in Ghent for the first Belgian conference about the holy grail of customer journey. The place to be for a full day of learning and networking.

Every company and organization struggles with the challenge of optimizing its customer interactions and customer journey marketing. Because each of them are touchpoints or moments of truth. What is customer journey mapping, customer engagement or a touchpoint analysis… Numerous experts with hands on experience will help you with these questions by using real customer cases!




Our goal is to give you a realistic view on customer journey marketing. By attending this conference you’ll get an answer on your essential questions: What is a (digital) customer journey about? Which steps should I take? What are real best practices? All this explained by top experts, based on a series of appealing customer cases to improve your customer experience!

If you want to know what this can mean for you and how customer journey training can bring you success, you should definitely join us at the Customer Journey Conference. A marketing event with focus on good content!